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Recent questions
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- I am seeking assistance with a critical blockage regarding my AWS account and support access. **The Issue:** Existing Case (***************): This technical case has remained in "Unassigned" sta...
- I Have been trying to use Bedrock services but I get error all the time I have set my policies and permissions perfectly, Opened Support request its been more than 15 days now but have not got any res...
- Hi, we need help and haven't heard back on our ticket: Case ID: *************** *Edit: Removed case ID — Kita B.
- We recently paid an AWS bill that was hundreds of dollars, then a seperate $0.01 marketplace bill came through, but it keeps failing. Our bank is saying it's AWS, and AWS is saying if it's not paid th...
- Domain: donnastacy.com Stuck Operation ID: cf695909-19b8-47c1-9ee6-3725414cfb14 Submitted: 2026-05-13 The UPDATE_NAMESERVER operation has been IN_PROGRESS for over 24 hours and never reached the reg...
- How to fix this ? Description: Long-term memory record contains contradictory instructions that cannot be deleted or edited by the user Impact: Forces incorrect chart rendering behavior that persists...
- I have been denied SES production access twice despite providing full business documentation. My use case is a single-recipient automated trading alert system that sends transactional emails exclusive...
- ## Question We have two `AWS::GuardDuty::MalwareProtectionPlan` resources in separate member accounts under an AWS Organization. Both plans report `Status: ACTIVE` with empty `StatusReasons`, but nei...
- I submitted a request to change my nameservers over 36 hours ago and the status is still... "Status": "IN_PROGRESS", "Type": "UPDATE_NAMESERVER", This task should take 5 minutes. My research...
- Hey there I am attempting to deploy STNO [AWS Transit Network Orchestrator] via LZA. This is another AWS solution provided here: https://docs.aws.amazon.com/solutions/latest/network-orchestration-aws...
- I have a SageMaker Unified Studio domain that I never intentionally used. It auto-created an admin project that is now in "Locked" status. I'd like to delete the domain entirely (and the admin project...
- I haven’t received a response to my support case. It is a critical issue preventing me from moving forward in my dissertation research.
- Question: What is the standard escalation path when a Root Account Recovery case remains in "Unassigned" status for over five weeks? Details: I am currently unable to access my AWS account as I canno...
- I've been trying to get SES production opened up for months now. Initially last year got an automatic AI denial. Since then I've doubled checked all the rules and made sure everything is in compliance...
- Hi, I am being into AWS since 10+ years, contributing to the community where possible. Here its my first post. We had an AI workload under testing. Post testing, some of RI capacity is no more neede...
- ## Problem AWS VPC DHCP Option Sets currently only support Option 15 (RFC 2132) for domain names, which was designed for a single domain. As a workaround, multiple search domains are packed i...
- I have set up an EC2 instance in the public segment to serve as a jump server. For the jump server, I have configured the VPC endpoints for singIn and console to enable private access to the Managemen...
- One of my production DBs suddenly stopped responding, and the AWS processes triggered the switchover. The log files were not written, and in CloudWatch I can only see spikes in the increased usage of ...
Recent Knowledge Center content
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Recent articles
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- Kiran PrakashEXPERTpublished 2 days ago0 votes27 viewsThis article helps users who are integrating Grafana with AWS DevOps Agent via webhooks and receiving a `400 Bad Request` error when alerts fire from the Grafana UI, despite the webhook working correc...
- AditiSin_AWSEXPERTpublished 2 days ago0 votes43 viewsDemonstrate flexibility to scale, split, move, share, and retire EC2 On-Demand Capacity Reservations (ODCRs) as chip design projects progress through tapeout and completion.
- Job PaniaguaEXPERTpublished 2 days ago1 votes47 viewsThis guide provides a comprehensive overview of AWS commitment-based discount models — Reserved Instances and Savings Plans — including the newly launched Database Savings Plans (December 2025). It is...
- Zoe DupreEXPERTpublished 3 days ago0 votes183 viewsTroubleshooting guide for AWS Multicloud Interconnect connections that fail with no visible error. Covers a dual-blocker scenario where Organization SCPs blocking interconnect:* actions and GCP VPC Se...
- AWS OFFICIALUpdated 3 days ago0 votes26 viewsThis article shows you how to respond to AWS Trust & Safety abuse notifications for Amazon Elastic Compute Cloud (Amazon EC2) resources and implement preventative measures to reduce future incidents.
- Heverin, StephenEXPERTpublished 3 days ago0 votes27 viewsJoin our experts LIVE on Twitch to learn how to extend your on-premises Active Directory to AWS without trust relationships!
- Dennis_OEXPERTpublished 5 days ago2 votes62 viewsFor sensitive caller inputs (PAN, CVV, authentication codes), post-call redaction is not enough PCI DSS v4.0 requires CVV is never stored after authorization and PAN only stored encrypted. This articl...
- Dennis_OEXPERTpublished 5 days ago1 votes65 viewsContact centers regularly capture PII (names, addresses, SSNs, credit card numbers) in call audio and transcripts. To meet PCI DSS, GDPR, and HIPAA controls, this data must be removed from artifacts b...
- Dennis_OEXPERTpublished 5 days ago1 votes50 viewsConnect encrypts customer content at rest by default with a service-managed KMS key, but customers in regulated industries (PCI DSS v4.0, GDPR, HIPAA) typically need full key control — independent rot...
- Ed GummettEXPERTpublished 6 days ago1 votes58 viewsUse Athena CTAS and Iceberg time travel to recover a writable table from a read-only S3 Tables replica
- Patrick KremerEXPERTpublished 6 days ago0 votes91 viewsProvides details on the minimum vCenter permissions for the AWS Transform discovery tool
- Heverin, StephenEXPERTpublished 6 days ago0 votes68 viewsJoin our experts LIVE on Twitch to learn how AWS DevOps Agent can act as your always-on operational troubleshooting peer!
- Renato GentilEXPERTpublished 6 days ago2 votes208 viewsThis article demonstrates how to use AWS Cloud WAN's outbound route summarization to aggregate multiple VPC prefixes into a single summary route before advertising to on-premises. It provides a step-b...
- N_AgarwalEXPERTpublished 7 days ago1 votes83 viewsThis article provides a detailed, step-by-step guide for AWS customers who have very large indices (>1 TB) in their OpenSearch cluster and want to reduce shard size for better performance and stabilit...
- Aryan PorwalEXPERTpublished 8 days ago0 votes99 viewsRoute 53 requires all DNS records to be deleted before a hosted zone can be removed. For large zones with thousands of records, manual deletion is impractical due to API constraints. This article prov...
- Ankita_SinghEXPERTpublished 8 days ago2 votes52 viewsSwap activity on Amazon RDS for PostgreSQL is one of the most frequently misunderstood signals during memory-related investigations. Many users see SwapUsage > 0 in CloudWatch and assume something is ...
- AWS OFFICIALUpdated 4 days ago0 votes68 viewsThis guide provides current Amazon Simple Email Service (Amazon SES) customers best practices for onboarding new clients to existing Amazon SES infrastructure while protecting their account reputation...
- Anil KukkunuruEXPERTpublished 9 days ago2 votes50 viewsThe article addresses a common operational challenge — when AWS Backup jobs (backup, restore, or cross-account copy) fail, the root cause typically spans multiple AWS services (IAM, KMS, Backup vault ...
Recent selections
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- AWS OfficialEXPERTpublished a day ago0 votes27 viewsThis spotlight on Amazon SNS equips you with the skills and troubleshooting tips to get the most out of a powerful service.
- AWS OFFICIALUpdated 23 days ago1 votes141 viewsAWS Official content is created by a team of technical experts, professional writers, and editors within AWS. They work together to make sure that the information is clear, comprehensive, and aligned ...
- AWS OfficialEXPERTpublished 24 days ago0 votes122 viewsThis spotlight on Amazon Elastic Compute Cloud Amazon EC2 Windows equips you with the skills and troubleshooting tips to get the most out of a scalable service.
- AWS OfficialMODERATORpublished a month ago0 votes148 viewsThis spotlight on AWS IAM equips you with skills and troubleshooting best practices to secure and manage access to your AWS resources effectively.
- AWS OfficialMODERATORpublished 2 months ago0 votes315 viewsThis spotlight on AWS Billing equips you with the skills and troubleshooting tips to get the most out of your AWS service.
- Henrique SantanaEXPERTpublished 3 months ago1 votes318 viewsSummaries of Serverless & Containers breakout sessions from AWS re:Invent 2025. Each article distills key announcements, technical deep dives, and practical guidance from sessions covering Amazon EKS,...
- AWS OfficialEXPERTpublished 3 months ago0 votes369 viewsThis spotlight on Amazon EventBridge equips you with the skills and troubleshooting tips to get the most out of a scalable service.
- AWS OfficialEXPERTpublished 3 months ago0 votes256 viewsThis spotlight on Amazon API Gateway equips you with the skills and troubleshooting tips to get the most out of a powerful service.
- AWS OfficialMODERATORpublished 3 months ago0 votes145 viewsThis spotlight on Aurora PostgreSQL-Compatible equips you with the skills and troubleshooting best practices to get the most out of this fully managed, PostgreSQL-compatible relational database engine...
- AWS OfficialMODERATORpublished 4 months ago0 votes138 viewsThis spotlight on AWS Direct Connect equips you with the skills and troubleshooting tips to get the most out of this robust service.
- AWS OfficialMODERATORpublished 4 months ago0 votes127 viewsThis spotlight on AWS Transit Gateway equips you with the skills and troubleshooting tips to get the most out of a highly scalable service.
- AWS OfficialMODERATORpublished 6 months ago0 votes347 viewsThis spotlight on AWS Backup equips you with the skills and troubleshooting best practices to get the most out of this centralized backup service.
- Ashley LoganEXPERTpublished 6 months ago1 votes408 viewsThis spotlight on RDS Aurora MySQL equips you with the skills and troubleshooting tips to get the most out of a high-performing service.
- AWS OfficialEXPERTpublished 7 months ago0 votes325 viewsThis spotlight on Amazon OpenSearch Service equips you with the skills and troubleshooting tips to get the most out of a powerful service.
- AWS OfficialEXPERTpublished 7 months ago0 votes390 viewsThis spotlight on Amazon Route 53 equips you with the skills and troubleshooting tips to get the most out of an internet routing service.
- AWS OfficialMODERATORpublished 7 months ago1 votes296 viewsThis spotlight on Amazon Cognito equips you with the skills and troubleshooting best practices to get the most out of this cost effective service.
- AWS OfficialMODERATORpublished 8 months ago0 votes330 viewsThis spotlight on Amazon Bedrock equips you with the skills and troubleshooting tips to get the most out of a dynamic service.
- AWS OfficialEXPERTpublished 8 months ago0 votes347 viewsThis spotlight on Amazon CloudFront equips you with the skills and troubleshooting tips to get the most out of a powerful service.
