Overview of AWS Service Management Connector (SMC)
AWS Service Management : AWS Service Management Connectors (SMC/ BSM) enable our customers to transact, procure, provision, manage and operate native AWS resources/capabilities and Marketplace products in familiar ITSM and business services tooling such as ServiceNow and Atlassian. These integrations enable Enterprises to accelerate migration and AWS adoption at scale via oversight and governance in their system of record declared business services and operational tooling.
The main benefits of connectors include improved transactional experience; elimination of redundant inputs ,end user enablement and/or process automation and also address a baseline set of service management practices customers use within their existing operational tooling.
Please visit our page to learn more about AWS Service Management Connector and our current connector integrations with various AWS Services for ServiceNow and Atlassian Jira.