Introduction to Trust and Safety

Trust and safety encompasses the essential strategies that online services implement to create and maintain safe, secure, and trustworthy digital environments. In today's rapidly evolving digital landscape, it is important for online services to address potential service misuse, whether intentional or accidental, to protect their users and maintain online service integrity.

AWS Trust & Safety team

AWS has a dedicated global Trust & Safety team that combines advanced technology with human expertise to implement comprehensive measures that address abuse of AWS services. These measures include working with our customers to address abuse reports about their use of AWS services, including helping our customers identify ways to prevent future abuse; taking action when necessary to disable prohibited activity; working with AWS service teams to implement mechanisms to prevent AWS services from being abused; and maintaining strong relationships with industry members and stakeholders to stay informed about emerging threats.

Available resources and support

AWS provides you with online resources, including educational materials, best practices, and specialized tools, to help you identify and mitigate potential abuse of your services. These resources include implementation guides for specific abuse types to help you address your unique security or safety challenges effectively. For more information, see the AWS Trust & Safety Center.