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AWS Support Official

The AWS Support Official channel provides curated content authored by AWS Support and AWS Managed Services (AMS) experts. You'll find technical solutions to complex cloud problems, insights into new and existing AWS Support and AMS offerings, customer success stories using AWS Support features, and operational best practices.

Content language: English

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This article explains how AWS Unified Operations, our highest tier support plan providing context-aware expertise and rapid resolution addresses the operational challenges of running generative AI (ge...
This article explores how event-driven architecture supports real-time retail operations and how AWS Unified Operations helps retailers successfully implement and manage these systems.
This article explores how a travel services provider used AWS Support and AWS Pricing Calculator to plan and execute a cost-effective cross-AWS Region cloud migration after an acquisition.
This article explains how you can implement AWS Unified Operations (Unified Operations) to improve your Amazon Elastic Kubernetes Service (Amazon EKS) operations. Unified Operations also reduces incid...
This article shows how you can use Amazon CloudWatch to monitor and troubleshoot Amazon Bedrock Guardrails for enhanced generative AI (gen AI) security.
Learn how Repsol used AWS managed notifications to achieve a 97% reduction in AWS Health notification noise across their more than 200-AWS account organization.
This article explains how to use AWS Managed Services (AMS) to address security and compliancy findings from Cloud Security and Compliance Automation Platform Ecosystem (CloudSCAPE) assessments.
This article shows how organizations can use AWS Support to accelerate Australian Prudential Regulation Authority (APRA) compliance coverage.
This article provides a strategic framework for consolidating your multiple organizations in AWS Organizations. It also outlines how AWS Enterprise Support and Technical Account Managers (TAMs) can gu...
This article shows how organizations can use generative AI to transform their distributed AWS Support cases into a source of strategic insight. By uncovering patterns and root causes across accounts, ...
This article explains how to use Simulated Conditions Response and Management (SCRaM) to enhance your incident response readiness. The article includes best practices and proactive activities that you...
This article explores how to implement AWS User Notifications to effectively manage AWS Health events and create custom notification rules. You can use managed notifications for AWS Health events and ...
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