


 Resolution
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AWS Support can help you to manually activate your account:


1. [Sign in to your AWS account](https://console.aws.amazon.com/console/home) using the email address and password that you specified when creating your account.
2. Open the [AWS Support console](https://aws.amazon.com/support/), and then choose **Create case**.
3. Choose **Account and Billing Support**.
4. For **Type**, select **Account**.
5. For **Category**, select **Activation**.
6. In the **Case description** section, provide a date and time when you can be reached.
7. In the **Contact options** section, select **Chat** for **Contact methods**.
8. Choose **Submit**.


AWS Support will contact you and attempt to manually activate your account.





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 Related information
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[How do I create and activate a new AWS account?](https://repost.aws/knowledge-center/create-and-activate-aws-account/)







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