I attempted the above steps to transfer to a colleague, but I get the error that "This email address is already associated with an AWS account. Try again or sign in with that account." I retired the account to which I'm trying to transfer ownership, but I still get the same error. How can I complete this transfer?
Thank you for your comment. We'll review and update the Knowledge Center article as needed.
I cannot seem to get this to work. I need to change the root account email address, as the person who held the root account is no longer with the company. Similar error to above.
What I am actually looking for is to keep the existing environment completely as it is, but in the name of a new legal entity. will the above help me achieve this ? is their any cons from doing this ? I need to keep all the running applications and services I am using
Thank you for your comment. We'll review and update the Knowledge Center article as needed.
Hi, a customer wants to switch the maintenance of their AWS account from another service provider to my employer. This service provider has ownership of the account at the moment and we want to bring this account into our AWS-Organisation. Besides transferring the legal ownership via sales how do I import the account into our organizational structures? Do I simply invite the account after legal ownership is transferred and all infrastructure just keeps on working?
Thank you for your comment. We'll review and update the Knowledge Center article as needed.
We reached the step: “After you submit your form, an AWS Sales team member will contact you to complete the assignment process.” At this point, the sales rep said the procedure in this article is not possible, and we have to open a new AWS account under the new Organization ID, manually transfer all data from the old account to the new one, and then close the old one.
...What’s up with that?
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