Can I cancel Shield Advanced before the minimum subscription period if it doesn't satisfy our needs?

Question

We are considering your AWS Shield Advanced product. Our main concern is the minimum subscription term if Shield Advanced is unable to protect us from these attacks. In the event that the AWS Shield product fails to provide adequate protection, what options do we have for canceling the Shield service?

Accepted Answer

According to the [AWS Shield Pricing](https://aws.amazon.com/shield/pricing/) page:

```
If you elect to cancel your subscription prior to your renewal date, 
you agree to pay any subscription fees up to and including the effective 
date of termination of the subscription. 
```

Answer

If you have a technical support plan and an account team or Solution Architect,  we do have an option for a free trial.

We also do allow customers to unsubscribe prior to subscription end by raising a support case,  however we will ask for the reason for the unsubscribe and if you were unsatisfied with the service,  further questions may be asked.

Can I cancel Shield Advanced before the minimum subscription period if it doesn't satisfy our needs?

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