Error when claiming Amazon Connect phone number

0

Starting yesterday (7/3/2022), any time I attempt to request a number either through the Amazon Connect control panel or via an API, I receive an error message that reads "We couldn't claim your phone number. Please try again. If you need help, please contact AWS Support". I have tried this with both DID and Toll-Free numbers and receive the same result. I only have 3 numbers active (I had 5 but I released those), so I don't think it's a quota issue unless there is a wait between release and request. Anyone have any suggestions?

gefragt vor 2 Jahren1565 Aufrufe
1 Antwort
1

Contact AWS Support for this issue. I had an error before that says I've reached the limit of phone numbers even though I have no phone numbers claimed yet in my Amazon Connect instances in any region. AWS Support was the one who fixed my issue.

profile picture
joahna
beantwortet vor 2 Jahren

Du bist nicht angemeldet. Anmelden um eine Antwort zu veröffentlichen.

Eine gute Antwort beantwortet die Frage klar, gibt konstruktives Feedback und fördert die berufliche Weiterentwicklung des Fragenstellers.

Richtlinien für die Beantwortung von Fragen