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There could be some issue with the status of your AWS account. Have you contacted AWS Support from Support center?
Please share the error you're getting when you're trying to restart your instances using your IAM user.
It just displays a generic message that my user doesn't have access and a generic image of the 403 status.
Hi,
You should have received some communication from AWS about the above type of issues with your account to the email address on the account and|or visible in your AWS Support Center. Please follow the instructions from such communication. The general instructions can also be found here.
After completing those steps, respond to the notification in the AWS Support Center with a confirmation of the actions that you completed.
If you haven't received such communication please contact AWS Support under the free support plan using the Accounts category after having completed the steps above.
Thanks.
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What kind of issue could there be with my account? Unfortunately, the contracted plan does not include AWS support
Posted some self-service steps one can take before contacting Support here
Also clarified how AWS Support can be contacted under the Free support plan for Account-related issues in the same.