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Clear your browser cache and cookies, then try reloading the QuickSight dashboard. Sometimes, cached data can cause issues with loading external resources like base maps.
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Check if there are any issues with the map provider's services. Amazon QuickSight relies on external map providers like Mapbox and OpenStreetMap for base map data. If these services experience an outage or temporary issue, it could affect the base map in your visualization. You can check the status of Mapbox at https://status.mapbox.com/ and OpenStreetMap at https://wiki.openstreetmap.org/wiki/Platform_Status.
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