How to stop upgrade progress?
I have tried to upgrade my opensearch version, however, it has stuck for more than four month already, and I cannot find a way to stop it or reset it.
I have tried to use cli to stop it, but it shows error:
An error occurred (ValidationException) when calling the CancelServiceSoftwareUpdate operation: The domain update cannot be cancelled. There is no pending update.
Any help to stop the upgrade progress, or reset it without losing any data would be greatly appreciated. Thanks a lot!
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Check for Logs: Begin by reviewing the OpenSearch Service logs for any errors or warnings related to the upgrade process. These logs can provide valuable insights into what might be causing the upgrade to stall.
If you're unable to resolve the issue through logs or console observations, the most direct approach is to contact AWS Support. Create a Support Ticket: Detail your issue, including the steps you've already taken, any relevant logs, and the impact on your operations. AWS Support can access more detailed system logs and operations than are available to users, which can be crucial for resolving complex issues.
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