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Hello.
Is it possible that you are checking the wrong region?
You might also find out something by checking CloudTrail's event history.
https://docs.aws.amazon.com/awscloudtrail/latest/userguide/view-cloudtrail-events.html
If you have contacted AWS Support to recover your account as described in the document below, I think it is best to wait for their response.
https://repost.aws/knowledge-center/reactivate-suspended-account
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