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Hi Richard,
I'm sorry to hear about this trouble. This isn't the experience we want for you.
Please take a look at this article that may help you with this concern: https://aws.amazon.com/workspaces/pricing/.
If you have any questions, our Billing team is more than happy to assist. You can reach out by creating a support case here: http://go.aws/support-center.
Thank you,
— Aimee K.
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