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Hi,
Based on the documentation and the following stackoverflow article, unfortunately, it does not look like its possible to add a delay to the Lex Bot chat responses.
Link: https://stackoverflow.com/questions/55030578/put-a-user-on-hold-with-amazon-lex
-randy
beantwortet vor 5 Jahren
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kg1980,
You can use SSML to control the response experience : https://docs.aws.amazon.com/lex/latest/dg/API_runtime_PostText.html
Can you please explain what ‘too fast’ means and how you want the experience to be?
Randy,
You can add a ‘please wait’ you get lex to fulfil the intent and get Amazon connect to play the please wait, followed by 5s of silence, then get connect to play the data/message required.
Thanks
Dan
beantwortet vor 5 Jahren
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