Unable to troubleshoot github connector with amazon kendra as no logs are printed

Question

Usecase: Created kendra index with github connector.

Values:
host: https://api.github.com
Organization: open-universities-australia

gh_token: supplied from secrets manager
Secret name: AmazonKendra-GitHub-index
Key name: githubToken
IAM Role: create new option
Repo: All
Scan files: All

Problem:
Index fails and no logs are displayed in log group

Answer

To answer your question, we require details that are non-public information. Please open a support case with AWS using the following link : https://console.aws.amazon.com/support/home#/case/create

Also, please verify if all requirements are met as per below documents. See : https://docs.aws.amazon.com/kendra/latest/dg/data-source-github.html

Unable to troubleshoot github connector with amazon kendra as no logs are printed

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