Payment issue from AWS Marketpalce

Question

I have an AWS Organization, uner which a new child account was create from within Organisation. When I try to activate  Bedrock Model from Claude, it fails.

I received a mail that payment failed due to issue with payment method. Please help how to resolve this issue.

Answer

I would suggest you Contact AWS Support for the  challenges during the activation process, consider reaching out to AWS Support for assistance. They can provide further guidance and troubleshooting steps tailored to your account and situation.

You can reachout to them here :- https://support.console.aws.amazon.com/support/home

Hope it clarifies and if does I would appreciate answer to be accepted so that community can benefit for clarity, thanks ;)

Answer

Hello.

Are there any details about the failed payment in the email?  
If you have details, could you please share them?  
By the way, if you have a billing issue, you can contact AWS Support for free by opening a case under "Account and billing".  
https://docs.aws.amazon.com/awssupport/latest/user/case-management.html

Payment issue from AWS Marketpalce

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