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You are correct with the ip address range. Perhaps forward them the link https://docs.aws.amazon.com/quicksight/latest/user/regions.html
Maybe explain to the vendor how it works with the details above form aws.
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Hi.
What database in Azure are you trying to connect to?
You can also connect to Azure VNET via VPC via VPN or similar as another option.
https://docs.aws.amazon.com/quicksight/latest/user/working-with-aws-vpc.html
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I sent that link. They are still concerned. I think they have to manually add the ips one-by-one to an internal whitelist. They suggested to setup a dedicated ip address to route traffic via. They sent an article to how to do that for SES.