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Hi, it looks like NS records for the domain are missing. I would advise checking your DNS registrar configuration and verifying that Route53 name servers associated with your DNS zone are set for your domain. You can get those by following this documentation - https://docs.aws.amazon.com/Route53/latest/DeveloperGuide/GetInfoAboutHostedZone.html
Currently, NS records are available, I have not made changes since its setup about a year ago, and its been working until about a week ago.
Attached is the NS records
You have to check at the DNS registrar, where domain name was purchased from, not DNS zone settings.
Thanks for the information; I found out the NS at the registrar has changed, but I am not sure why and when this happened. However, I have updated the NS at the hosted zone and verified if it's working via mxtoolbox.com, but I still get a failed response.
You need to give it some time to replicate across the Internet. How long depends on TTL settings and caching. I can now see proper NS and MX records.
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Could you possibly share how you have your records setup in Route53. Redact any information if need to!