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Check if the policy grants the user permission to the s3:ListAllMyBuckets action or to s3:* actions (all S3 actions). - https://repost.aws/knowledge-center/s3-console-access-certain-bucket If you continue to experience issues after checking and updating permissions, you may need to investigate further or seek assistance from AWS support.
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Some more description would be useful.
Assuming this is a org based AWS account and you are the developer who just uses s3 and instances as a User. A good start would be contact IT to get details of AWS admin, so they would provide explation of what has happened.
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My boss is the AWS admin and he doesn't know either. I was able to figure out the instances but no luck with the bucket problem.