email abuse report for an email message to a friend's email

0

I started receiving this response when sending to a friend. The friend claims they did not hit "Spam" or "Junk" on my email so I don't understand why this is happening. I am sending via GMail using an authenticated SES SMTP. Email to all other users go through just fine.

This is an email abuse report for an email message with the message-id of <UUID> received from IP address <ip> on Mon, 05 Jun 23 00:01:55 UTC. This is the list of the complaint emails: <userid>@yahoo.com

When I look at the Dashboard there are no Rejects and no Complaints.

Is there any way to revert the abuse report for a specific email address?

gefragt vor einem Jahr840 Aufrufe
1 Antwort
0

So, I found it under the "Suppression list" page. I could remove the email address that had a "complaint". It all works now.

But I have no idea how their email address got into the "Suppression list".

beantwortet vor einem Jahr

Du bist nicht angemeldet. Anmelden um eine Antwort zu veröffentlichen.

Eine gute Antwort beantwortet die Frage klar, gibt konstruktives Feedback und fördert die berufliche Weiterentwicklung des Fragenstellers.

Richtlinien für die Beantwortung von Fragen