AWS VPN Client Windows not working with Hyper-V ethernet switch

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The Release notes for the AWS Client VPN for Windows version 3.10.0 mention: • Fixed a connectivity issue when Hyper-V network adapters are installed on the client machine.

Our VPN Client software is working fine for other users who are do not have Hyper-V network adapter installed.

But for users who are using Hyper-V network adapter, it appears that the VPN client is ignoring the Hyper-V adapters (Skipping Hyper-V Adapter) and it settles on the Loopback 127.0.0.1 connection to the user's computer. When trying to connect, the user gets a pop-up window with error state: Local area network IP address configuration was not found. Please check with your administrator.

This is what we see in the aws_vpn_client.log:

2023-09-20 12:06:06.888 -04:00 [DBG] Metrics data request created 2023-09-20 12:06:06.942 -04:00 [DBG] Network interface name: Ethernet 4, type: Ethernet, status: Down, description: AWS VPN Client TAP-Windows Adapter V9 2023-09-20 12:06:06.942 -04:00 [DBG] Network interface name: vEthernet (Default Switch), type: Ethernet, status: Up, description: Hyper-V Virtual Ethernet Adapter 2023-09-20 12:06:06.943 -04:00 [DBG] Skipping Hyper-V Adapter 2023-09-20 12:06:06.943 -04:00 [DBG] Network interface name: vEthernet (Cato Networks VPN Adapter Virtual Switch), type: Ethernet, status: Down, description: Hyper-V Virtual Ethernet Adapter #3 2023-09-20 12:06:06.943 -04:00 [DBG] Network interface name: vEthernet (Internal Ethernet Port Windows Phone Emulator Internal Switch), type: Ethernet, status: Up, description: Hyper-V Virtual Ethernet Adapter #6 2023-09-20 12:06:06.943 -04:00 [DBG] Skipping Hyper-V Adapter 2023-09-20 12:06:06.943 -04:00 [DBG] Network interface name: vEthernet (Intel(R) Ethernet Connection (7) I219-LM Virtual Switch), type: Ethernet, status: Up, description: Hyper-V Virtual Ethernet Adapter #2 2023-09-20 12:06:06.943 -04:00 [DBG] Skipping Hyper-V Adapter 2023-09-20 12:06:06.943 -04:00 [DBG] Network interface name: Local Area Connection, type: 53, status: Down, description: TeamViewer VPN Adapter 2023-09-20 12:06:06.943 -04:00 [DBG] Network interface name: vEthernet (SonicWALL Virtual NIC Virtual Switch), type: Ethernet, status: Down, description: Hyper-V Virtual Ethernet Adapter #4 2023-09-20 12:06:06.943 -04:00 [DBG] Network interface name: Loopback Pseudo-Interface 1, type: Loopback, status: Up, description: Software Loopback Interface 1 2023-09-20 12:06:06.943 -04:00 [DBG] Initial localNetworkCidrsStringForCurrentConnection before connection 2023-09-20 12:06:06.944 -04:00 [INF] Starting OpenVpn process

Maybe there is something else that needs to be configured on the AWS side to allow these hyper-v adapters to be used?

Thanks!

TWint
gefragt vor 8 Monaten204 Aufrufe
1 Antwort
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You are correct, the cause was identified to be a defect in the client. The latest version 3.11.0 should have fixed this issue.

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EXPERTE
beantwortet vor 3 Monaten

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