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Unable to access my account due to MFA

0

I have been trying to access my other AWS account for months now. I no longer have access to the email address I used for the MFA. I am being billed on both accounts. I have created multiple support tickets. On one conversation I had via email with AWS , I even suggested providing government issued identification and maybe a court signed document to show the documents belonged to me. Yet Amazon has chosen to ignore me and run circled around me. At this point, I am totally fed up with Amazon and would just like to get access to my domains and move them out. Please someone help me.

Thanks

Themen
Management & Unternehmensführung
Tags
Support‑FallKundenbetreuungMehrfaktor-AuthentifizierungAWS Kontoverwaltung
Sprache
English

gefragt vor 2 Jahren225 Aufrufe

1 Antwort
0

Hi there,

I'm so very sorry to hear about this trouble.

I was able to locate your case on my end. Due to this platform being unauthenticated, I'm unable to discuss case specifics here on re:Post. However, I've shared your feedback internally with Support for review.

To help gain visibility on this for you, I've taken further action internally on your behalf. Please continue to work with Support via your case. Kindly follow any instructions that were previously provided, and continue to share any questions with Support via your case.

— Aimee K.

AWS
EXPERTE

beantwortet vor 2 Jahren

EXPERTE

überprüft vor 2 Jahren

  • rePost-User-7680665
    vor einem Jahr

    I have still not been able to access my account, this is becoming a nightmare. I have reached my wits end and I will seek legal advice

  • rePost-User-7680665
    vor einem Jahr

    I have still not been able to access my account and I am still being billed. This is a nightmare situation, that I will never repeat ever again.

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