Text not recognized as "HANDWRITING" in Textract

Hi everyone,

I have an issue with a code that was working fine in production using Textract and which does not work anymore. When using Textract, it does not detect anymore that a line or a word is handwritten and not printed. In the output of textract.analyze_document(Document={'Bytes': file_content},FeatureTypes=["FORMS"]) (Python), when there is a "TextType" field, there is always a "PRINTED" value even though the word is obviously handwritten and that for any document i used as an input.

Does anyone have the same issue ? Is it a change with boto3 or Textract itself ?

Thanks in advance, Quentin

gazanfer
vor einem Jahr
Hi everyone,

I have the same issue. Using textractClient.startDocumentAnalysis(startDocumentAnalysisRequest) all words are set to PRINTED.

But using StartExpenseAnalysisRequest the textType is set correctly. { "BlockType": "WORD", "Confidence": 35.711299896240234, "Text": "Untaborist", "TextType": "HANDWRITING", ... }

Best regards

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Maschinelles Lernen & KI DevOps

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Amazon Textract Maschinelles Lernen & KI DevOps

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English

rePost-User-9288867

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Thank you for using Textract. We would like to help with the issue you are facing. Can you create a case through AWS Support Center in your AWS account so that you can share some sample documents in which you are seeing issue if nature documents is not sensitive.

AWS-User-6928662

beantwortet vor einem Jahr

rePost-User-9288867
vor einem Jahr
As my company only have the Basic Support plan, we cannot contact the AWS Technical Support about this issue.

Best regards, Quentin
AWS-User-6928662
vor einem Jahr
Can you share image or document here?

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