Is Whisper time included in Metrics?

Hi, Do metrics concerning how long it takes agents to pickup incoming Connect calls include the time it takes to play agent/customer whisper prompts?

e.g.

for the SL X metric:

A contact is removed from the queue when one of the following occurs: an agent answers the call..

-- https://docs.aws.amazon.com/connect/latest/adminguide/real-time-metrics-definitions.html#service-level-real-time

for average queue answer:

Average time that contacts waited in the queue before being answered by an agent

-- https://docs.aws.amazon.com/connect/latest/adminguide/historical-metrics-definitions.html#average-queue-answer-time-historical

for average queue answer time:

Average time, in seconds, that a contact was in the queue before being answered by an agent

-- https://docs.aws.amazon.com/connect/latest/adminguide/real-time-metrics-definitions.html#average-queue-answer-time-real-time

for avg incoming connection time:

average time between when contact is initiated by Amazon Connect reserving the agent for the contact, and the agent is connected. This is the ring time for configurations where the agent is not set to auto-answer.

-- https://docs.aws.amazon.com/connect/latest/adminguide/historical-metrics-definitions.html#htm-avg-agent-incoming-connecting-time

In the above metric examples, it is not clear to me if these include the whisper prompt playback time:

• Does "an agent answers the call" before or after the whisper prompt(s) are played?
• When is the agent reserved? before or after the whisper prompt(s) are played?

I need this information to understand the impact whisper prompt playback is having on the relevant Metric(s), as the documentation doesn't seem very clear on this.