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Since it was working earlier, Were there any changes made to the code or Chime SDK configuration.
I highly recommend reaching out to us via Support case so that we can view the code and debug the backend configurations. You can also mention additional details which we can further take a look and if required engage our Internal teams to rectify and fix the issue.
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No, actually same code base was working in another account.
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Check that you have enabled the service-linked role that enables Amazon Chime SDK to call Amazon Transcribe on your behalf.
https://docs.aws.amazon.com/chime-sdk/latest/dg/configure-transcribe.html
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Good to hear that