Using client vpn with Okta, session re-authenticates multiple times throughout the day

Hello,

When you mention that the issue does not surface with Okta, it looks like compatibility between Okta & Client/OS. Questions:

1. Which OS are you using ? Can you try on MAC/Windows and confirm if it is occurring on both ?
2. Which client are you using ? Open VPN client or AWS Client ? Also is it on the latest version ?
3. Can you also provide me with the logs when this happens of the entire period. Need to know what happens in the background when re-authentication is needed. Also need to check the timers since AWS Client support 24 hours session before it disconnects.
4. Log collection as per the OS: https://docs.aws.amazon.com/vpn/latest/clientvpn-user/windows-troubleshooting.html

Use the following steps to view current maximum VPN session duration. -Open the Amazon VPC console at https://console.aws.amazon.com/vpc/. -In the navigation pane, choose Client VPN Endpoints. -Select the Client VPN endpoint that you want to view. -Verify that the Summary tab is selected. -View the current maximum VPN session duration next to Session timeout hours. You can also view other details displayed under the Summary tab. -View current maximum VPN session duration for a Client VPN endpoint (AWS CLI) -Use the describe-client-vpn-endpoints command.

To modify:

• Select the Client VPN endpoint that you want to modify, choose Actions, and then choose Modify Client VPN Endpoint.
• For Session timeout hours, choose the desired maximum VPN session duration time in hours. Hope this is helpful