Force password change on all users in Amazon Connect

Question

Is there a way to force password change for all users in Amazon Connect? We have around 400 users; we know we can do it one by one on the /users page, but is there an API/process we can do to do it almost instantly?

These users do not have an AWS account, they just use the Connect interface.

Thanks, Lautaro

These users do not have an AWS account, they just use the Connect interface.

Thanks,
Lautaro

Answer

You can bulk update users using either API or this [method](https://aws.amazon.com/blogs/contact-center/create-and-update-agents-in-bulk-with-amazon-connect/). But password is not supported. You would have to do it manually as an admin from the console.

Force password change on all users in Amazon Connect

Relevanter Inhalt