Amazon SES Sending Pause for AWS Account - Not responding for 24 hours on System impaired case

Can someone from AWS please look into my account and the support ticket open re-enable the SES Service as our Production Server is impacted and not able to send email since last 24 hours. We've taken the following action as mentioned in the email:

• Rotate and delete all root and AWS Identity and Access Management (IAM) access keys.

• We've deleted all access token and few user

• Delete any potentially unauthorized IAM users, and then change the password for all other IAM users.

• Deleted two stale users which we created earlier, but not using anymore.

• Rotate your SES SMTP password.

• We've not created any SMTP creadentials, so rotating SMTP credential is not needed.