Urgent - please help- Pearson VUE revoked exam due to name mismatch

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Hi AWS Team,

I have schedule my exam for AWS cloud practitioer at 09: 45 AM IST today(20-07-2022) and the Pearson VUE proctor revoked the exam stating mismatch in name.

Pearson VUE case ID : xxxxxxxx AWS Candidate ID : xxxxxxxxx

I have already raised the aws support case usinghttps://support.aws.amazon.com/#/contacts/aws-training. I haven't heard back yet.

I want to change my lastname(sur name) as "xxxxx xxxxx" in the certification portal.

Thanks.

*7/20 Edit: Removed case ID and name for security - Randi S.

preguntada hace 2 años458 visualizaciones
2 Respuestas
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Respuesta aceptada

Unfortunately, I cannot update your account your account information has been (rightfully) redacted. Our CS team will reach out as soon as possible.

Kim

AWS Certification

AWS
respondido hace 2 años
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EXPERTO
revisado hace un mes
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Pearson VUE case ID : 08266177 AWS Candidate ID : 426164392 and registered mail id - nagendraprasath.m@tcs.com please help me with this I have to write the exam asap. I have to change my last name as "muthu kumar"

respondido hace 2 años

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