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Question

Hi, have had Workmail for a couple of years for our family domain. it recently started blocking outgoing mail. I am on the free tier so I can ask for support, and we are not over any of our limits. is there a place I can look to unblock?

Thank you.

robinkaws · Accepted Answer

Hi,

The error means that your account is limited, this can have various causes. There should be a notification in your personal health dashboard with instructions what to do to unblock your account.

Kind regards,
Robin

Sedat Salman · Answer

Make sure your domain is properly verified with AWS WorkMail and Ensure that you have correctly configured your Sender Policy Framework (SPF), DomainKeys Identified Mail (DKIM), and Domain-based Message Authentication, Reporting, and Conformance (DMARC) records in your DNS settings. Incorrect configurations can lead to email delivery issues.

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