If verification to Somalia isn’t possible, is there another way I can complete this step?

Question

I’m trying to sign up for a new AWS account from Somalia, but I can’t get past the phone verification step. I chose the Somalia country code (+252) and entered my mobile number, but when I click “Send SMS” (or try the voice call option), no verification code is sent. Because of this, I can’t move on to the last step of creating my account.

Could you please help me verify my phone number? If verification to Somalia isn’t possible, is there another way I can complete this step?

AWS Support - Sage · Answer

Hi Mohamed,

Have you tried the troubleshooting steps found in this article: [Phone Verification](https://repost.aws/knowledge-center/phone-verify-no-call)?

If you have and would like further assistance, please create a case with our Account & Billing team using this form: [Contact support](http://go.aws/account-support). No login needed.

\- Sage A.

If verification to Somalia isn’t possible, is there another way I can complete this step?

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