AWS support team, specifically related to account verification.

Question

I'm reaching out to share a concerning experience I've had with the AWS support team, specifically related to account verification.

Despite my sincere efforts to collaborate and provide all necessary information, the verification process has become increasingly challenging and has led to feelings of harassment and frustration. The lack of understanding from the AWS verification team has been distressing..

I already summit my verification all documents official 
I create account 1/2 year ago
But i lost my email bcz this email i dont varify google then i create aws new account my new email
Aws support team told me you have previous account i told everythink inside my opinion, 
7/8 day running my case today i see my case is solved... Now i see case Status  Resolved 
I dont know aws support team one time one member comeing my case handleing i already told aws all member maybe my problem but not solveing my case

I think im a robot human🥺🥺🥺🥺

Answer

Mohammed,

Apologies for the continued frustration regarding this. For your security, we're unable to discuss case specific details here. I recommend reviewing the most recent correspondence you received from Support and following any instructions that were provided. Our Verification team has a specific workflow to adhere to that we lack visibility on. Unfortunately, we're unable to provide any additional guidance on this platform.

- Marc O.

Answer

Now already 10/11 days maybe my problem is not solveing aws🖤💔

AWS support team, specifically related to account verification.

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