Problems adding a PTR record and validating a domain for Amazon SES services



We are implementing SES services and we need to validate the mail of the company domain, but it tells us that a valid PTR record is not found.

I added the PTR record and I do the validation with:

Throws me this error: An error has occurred with your lookup. Please try again. Invalid Input. ptr requires an IP Address and is a Fully Qualified Domain Name.Documentation available at

Would you like tell me the correct way to create the PTR record?, please. Currently it has the IP as a value:

Thank you very much.

1 Respuesta

Please follow this guidance to create the PTR (reverse lookup) record.

profile pictureAWS
respondido hace un mes
  • Thank you very much, I will try to follow the instructions.

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