Failed to load console layout error coming in the top of console page

Question

Hi all, I am experiencing a weird issue. When logging in onto my AWS Management Console, on my laptop, I receive the error "Loading your custom layout failed. Try refreshing your page.". Beside this error, the widgets don't load and the vpc service not working.

But I can access ec2 and s3 service.

This happens only on my one device, from my other laptop everything works fine.

I am using my mobile phone as hotspot and no VPN or antivirus is active as far as I know.

Thanks!

Answer

Hello.

Your cookies may be corrupted, so why not try clearing your browser's cache?  
Please check the following documents for other troubleshooting information.  
https://docs.aws.amazon.com/awsconsolehelpdocs/latest/gsg/troubleshooting.html

If the issue still persists, we recommend that you open a case with AWS Support under "Account and billing".  
https://docs.aws.amazon.com/awssupport/latest/user/case-management.html

Failed to load console layout error coming in the top of console page

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