set customer phone number as outbound caller id in aws connect

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i don't want to show my aws connect phone number to external number instead i want to show customer number

1 Respuesta
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You can set the outbound number dynamically in a contact flow.

It depends on the Region and Country you're dialling to what options are available to you for masking outbound numbers and if Custom Caller ID's are supported. Those require a Support Ticket to get the Caller ID allowlisted. Please see the Coverage Guide for more information.

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faddi
respondido hace 2 años

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