AWS one-time technical support (for SES)?
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I have a DKIM/SPF alignment problems with AWS SES (despite having set a custom FROM).
For some reason it does not work (for me) as documented. And I running out of ideas how to debug this.
I am not eager to setup a full monthly support contract to just get this working. Is there a way to pay for a single technical ticket instead?
cheers, Torsten
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Hi,
I don't know about such one-time support contracts.
But, rather, did you try to post the tech details of your issue on re:Post to see if members of the community might be able to help you ? It doesn't seem so from your question history.
Some folks of our support organization also contribute to this site. So, you may obtain their support (or not) this way.
Best,
DIdier
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No, I didn't ask before. I searched here before but a similar question did went unanswered.
https://repost.aws/questions/QUoUhexroIQe22M6PapTnRmA/spf-alignment-for-amazon-ses
Hence I was asking for the paid option.
Unfortunately the AWS support pricing overview isn't quite clear what the minimum length is.
https://aws.amazon.com/premiumsupport/pricing/
But it sounds like I could subscribe to the Developer support contract for a month and the cancel on the next month.