SES Domain Identity Verification

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Hello, I've been trying to verify an SES identity for more than a week and everytime I get Failed.

I've purchuased a domain in route 53. I have a hosted zone with the same name, a public one. I haven't modified the hosted zone.

In the SES service I've created a new Identity. I chose Domain and entered, ex: mydomain.com Then I choose "Easy DKIM", "RSA_2048_BIT", enabled "Publish DNS records to Route53", enabled "DKIM signatures" and finally "Create Identity".

After that I went to my domain hosted zone and noticed 3 CNAME records were added.

The problem is that for 3 days I get the verification is still pending and then I get failed. I've tried this 3 times for 9 days. I'm really not sure what I'm doing wrong.

Acording to the documentation I'm doing everything i need when I create an Identity. Is there a role I need to associate? Do I need to change any setting in route 53?

Identity

Hosted Zone

Both record names and values match in the identity and in the hosted zone.

Thank you

  • Hello,

    Can you please share your public domain name to allow us to see the CNAME and maybe find the root cause ?

  • @Sylvain_BRUAS_TeamWork, I updated the post

1 Respuesta
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Respuesta aceptada

Thanks for the screenshots.

I can find your domain with WHOIS tools. But when I try to get public information on your domain, I had errors.

I think the problem is coming form the NS field in your R53 hosted zone. I think it's not redirected to R53 name servers. I can be the root cause of your trouble

Maybe this part of the documentation can help you : https://docs.aws.amazon.com/Route53/latest/DeveloperGuide/troubleshooting-domain-unavailable.html#troubleshooting-domain-unavailable-transferred-domain-wrong-name-servers

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  • Sylvain, thank you. The name servers from the hosted zone did not match the ones in my domain. Basic error, I updated them. Thanks for your help. My identity just verified itself =)

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