Your account must be verified before you can add new CloudFront resources

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com.amazonaws.services.cloudfront.model.AccessDeniedException: Your account must be verified before you can add new CloudFront resources. To verify your account, please contact AWS Support (https://console.aws.amazon.com/support/home#/ ) and include this error message. (Service: AmazonCloudFront; Status Code: 403; Error Code: AccessDenied; Request ID: 62bd2c81-be95-11e9-9011-2bc47d2a2614)

What is this? Can someone explain how this can happen?
AWS support does not seem to know this error message and is not responding the requests about this. My account is several years old and has had several CF distributions, including one very active one.

preguntada hace 5 años18067 visualizaciones
4 Respuestas
1

Running to the same issue. I followed the error instruction and opened a case with AWS. Waiting to hear back. Web Distributions per Account is already set to 200 in my account

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respondido hace un año
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running into same issue right now, very frustrating

EDIT:
So here's how to solve it:

  1. Navigate to:
    Support / New case / Service limit increase

  2. Limit type:

  • CloudFront Distributions
  1. In Requests select:
    Limit: Web Distributions per Account
    New limit value: <TYPE_YOUR_NEW_VALUE_HERE>

MY CASE:

In my case, I had 2 distributions, wanted to create 3rd, but coudn't.
So I have put as <TYPE_YOUR_NEW_VALUE_HERE> a number 10.

Now, everything works! :)
Took about an hour to resolve.

Edited by: penge on Sep 27, 2019 8:21 AM

penge
respondido hace 5 años
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I faced the same issue. We were moving our stack to 2 sub AWS accounts (dev & prod) created with AWS Organization. I wasn't able to create the distribution in the dev account. I created a ticket as recommended in the other answers but 23 hours later (and counting... with the Basic support plan), the ticket is still unassigned. As far as I know, you don't have to verify a sub account. Login in with the sub account root user did not help. Setting up a payment method on the sub account did not help either. Then I realized I was able to create a cloudfront distribution in the prod account, although both accounts were created at the same time with the same process.

My solution was to simply create a new (dev) account and I will terminate the one causing problem.

Note that we were able to deploy other AWS services without issue, so I can't see a logical explanation for this issue.

respondido hace un año
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Your account must be verified before you can add new CloudFront resources. To verify your account, please contact AWS Support

respondido hace un año

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