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DNS Error: SERVFAIL

0

I have a domain with rout53 configured to a Gmail, mail server using MX

The setup has been working for a year but just recently am unable to send and receive emails, sent emails bounce back with an error: DNS Error: DNS type 'mx' lookup of getaidpharma.com responded with code SERVFAIL

How do I resolve this?

  • AWS-User-0357409
    hace un año

    Could you possibly share how you have your records setup in Route53. Redact any information if need to!

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Redes y entrega de contenido
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Amazon Route 53
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English
rePost-User-5122
preguntada hace un año1150 visualizaciones
3 Respuestas
1
Respuesta aceptada

Hi, it looks like NS records for the domain are missing. I would advise checking your DNS registrar configuration and verifying that Route53 name servers associated with your DNS zone are set for your domain. You can get those by following this documentation - https://docs.aws.amazon.com/Route53/latest/DeveloperGuide/GetInfoAboutHostedZone.html

AWS
Jaroslav-AWS
respondido hace un año
0

Currently, NS records are available, I have not made changes since its setup about a year ago, and its been working until about a week ago.

Attached is the NS records

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rePost-User-5122
respondido hace un año
  • Jaroslav-AWS
    hace un año

    You have to check at the DNS registrar, where domain name was purchased from, not DNS zone settings.

0

Thanks for the information; I found out the NS at the registrar has changed, but I am not sure why and when this happened. However, I have updated the NS at the hosted zone and verified if it's working via mxtoolbox.com, but I still get a failed response.

rePost-User-5122
respondido hace un año
  • Jaroslav-AWS
    hace un año

    You need to give it some time to replicate across the Internet. How long depends on TTL settings and caching. I can now see proper NS and MX records.

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