What browsers does Amazon Connect support?

Question

When using Amazon Connect, what browsers are supported for agents and supervisors when configuring the contact center and engaging customers?

AWS-samfred · Accepted Answer

As of writing this answer, Amazon Connect supports the following browsers:
* Google Chrome: Latest three versions
* Microsoft Edge Chromium: Latest three versions
* Mozilla Firefox: Latest three versions
* Mozilla Firefox ESR: All versions supported until end-of-life

Amazon Connect does not support mobile browsers, but audio of calls can be forwarded to mobile devices.

For the latest updates on Amazon Connect browser support, visit [https://docs.aws.amazon.com/connect/latest/adminguide/browsers.html](https://docs.aws.amazon.com/connect/latest/adminguide/browsers.html)

Vito · Answer

Just out of interest, why is Safari not supported?

T-bone · Answer

We would like to use MacOS Safari with Amazon Connect. Please consider this for development.

What browsers does Amazon Connect support?

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