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Name correction in AWS Training and certification account: Need URGENT HELP, no response from Customer Support

0

Hi,

My name needs to be corrected as per the government issued ID. I had to reschedule my exam due to this. I have logged multiple cases with https://support.aws.amazon.com/#/contacts/aws-training and there is no response/update yet. I have not received any case id or anything as confirmation for the raised case. Could you please resolve this as soon as possible.

Temas
Formación y certificación
Etiquetas
Caso de soporteFormación y certificación
Idioma
English
Chaitra
preguntada hace 4 meses369 visualizaciones
2 Respuestas
1

Hey Chaitra, If u haven't taken any exams then u might be able to change your name but if you already have taken an exam then you won't be able to. If so then you need to contact AWS Training and Certification Customer Support. Thanks

Abhinav Chauhan
respondido hace 4 meses
0
Respuesta aceptada

Hello, Could elaborate on your issue more? Like where do you wanna change your name?

Abhinav Chauhan
respondido hace 4 meses
  • Chaitra
    hace 4 meses

    Hi,

    Need to be changed on my AWS Training and Certification Account. My Profile name consists of First name and Last name(as it was mandatory), but my government ID does not have a last name.

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