Request to Extend Deadline License for Old Linux Machines

Error: 2024-04-25 17:01:58: FlexNet Licensing error:-97,121 2024-04-25 17:01:58: For further information, refer to the FlexNet Licensing documentation, available at "www.flexerasoftware.com". 2024-04-25 17:01:58: Failed to checkout a license using the current configuration, checking for auto-configuration... 2024-04-25 17:01:58: Auto Configuration: Picking configuration based on: SDT-BC13R05 / 10.1.61.136 2024-04-25 17:01:58: Auto Configuration: Match found for rule Toronto_1 (IPMatch) 2024-04-25 17:01:58: Auto Configuration: A ruleset has been found 2024-04-25 17:01:58: Could not obtain a license because: 2024-04-25 17:01:58: The desired vendor daemon is down. 2024-04-25 17:01:58: Check the lmgrd log file, or try lmreread. 2024-04-25 17:01:58: Feature: deadline 2024-04-25 17:01:58: Vendor:Host: sdt-license-01 2024-04-25 17:01:58: License path: 27008@sdt-license-01: 2024-04-25 17:01:58: FlexNet Licensing error:-97,121 2024-04-25 17:01:58: For further information, refer to the FlexNet Licensing documentation, available at "www.flexerasoftware.com". 2024-04-25 17:01:58: Could not obtain a license because: 2024-04-25 17:01:58: Scheduler Thread - >>> LICENSE CHECKOUT FAILED, SKIPPING TASK DEQUEUING 2024-04-25 17:01:58: Scheduler Thread - Scheduler State transition from = 'LicenseCheck' to = 'LicenseFailed' 2024-04-25 17:01:59: Scheduler Thread - Scheduler State transition from = 'LicenseFailed' to = 'WaitingForJob' 2024-04-25 17:01:59: Scheduler Thread - Seconds before the next job scan: 9

It appears that our license file has expired. Our repository is currently using Repository Version: 10.1.15.2 (313fe6482), so it isn't in license-free mode yet. While we understand that the best course of action is to upgrade, our current pipeline cannot undergo this transition immediately as further testing is required to ensure a smooth transition.

Could we please request an extension on the license file for the current version? This extension will allow us the necessary time to conduct thorough testing before upgrading.