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Hello.
Check the OS system logs when you are able to SSH into your Lightsail instance.
It is possible that the log that caused the connection to fail is being output.
For the Lightsail plan you are using, 20% CPU usage is the baseline throughput, so as you might expect, CPU may not have much to do with it.
Therefore, it may be a good idea to check whether there are any problems with memory usage, etc.
https://docs.aws.amazon.com/lightsail/latest/userguide/amazon-lightsail-viewing-instance-burst-capacity.html#baseline-cpu-performance
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