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You will have to contact AWS Training and Certification support. Have you tried reaching out to them?
https://support.aws.amazon.com/#/contacts/aws-training
If you only have a first name or last name, please contact AWS Training and Certification support to ensure your AWS Certification Account name is acceptable for test day.
respondido hace 2 años
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Thank you for the response. Yes, I tried reaching out to them but have not received any response.