Amazon Connect Certification

Question

I have already good hands-on over Amazon connect over past years.

but unfortunetly i cannot find any information releted to Amazon connect certification program. which can be showcase our capabilities to our customers.

Could you please confirm if there any certification releted to Amazon connect is avaliable ?

Regards,
Adesh Jadhav

Answer

Hi,

There is current 1 specific Connect learning badge that I know of: https://www.credly.com/org/aws-wwcs-solution-architect/badge/amazon-connect-immersion-day-participant

To get it, you have to follow a corresponding immersion day:   see https://aws.amazon.com/events/sfid-2023/?solution-immersion-days-cards.sort-by=item.additionalFields.sortDateTime&solution-immersion-days-cards.sort-order=asc&awsf.content-focus=*all&awsf.event-type=*all&awsf.language=*all&awsf.location=*all&awsf.level=*all&awsf.month=*all&awsf.topic=*all

Also AWS partners organize them: https://www.globallogic.com/uk/training-courses/amazon-connect-immersion-day/

Best,

Didier

Answer

There is no Amazon Connect certification program available. The AWS certification paths are focused on job roles such as Architecture, Data Analytics, Development, Operations, DevOps, or specialty depth of knowledge for services such as Security, Networking and AI/ML.
I would like to learn more about the skills you built over time, so we can get some insights on how to better build our future training.

Amazon Connect Certification

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