Pinpoint Voice channel cannot be enabled

Question

Hello.

Was trying to use Pinpoint Voice channel but no success.  When I try to send something via it I get:
PERMANENT_FAILURE
VOICE channel not found. Please enable the VOICE channel for this application XXXX 
and in the AWS UI I see it disabled.
![Enter image description here](/media/postImages/original/IM2Z7xtyuEQUeDKMphIq0NAA)

The AWS support recommended to enable it using API as it, somewhy, can't be done in the UI (thanks to AWS developers). But when I try to do so using Java Amazon SDK I get this error:
com.amazonaws.AmazonServiceException: Unable to unmarshall exception response with the unmarshallers provided (Service: AmazonPinpoint; Status Code: 403; Error Code: AccessDeniedException; Request ID: XXXX; Proxy: null)

Please, help to enable the Voice channel,
Regards

Answer

Have you tried enabling the voice channel using the AWS CLI? I was able to enable it for one of my Pinpoint projects by using the following command:

```
aws pinpoint update-voice-channel \
  --application-id  \
  --voice-channel-request Enabled=true
```

Pinpoint Voice channel cannot be enabled

Contenido relevante