SES Production Assess

Hi, Check the SES console reputation metric is healthy, sometime it might be disabled, paused if bounce rate and complaint rate cross the limit, if diabled/pause you need to request support to enable.

No. There is no way.

I have the same problem. I gave them some new fresh information. I got nothing. Every time i add some information; the case appers as re-opened, after 2 minutes it will go automaticly as "SOLVED ".

So answer is no. They are SES (!) , they are untouchables (!), they are unreachables...