Elastic Transcoder Job stuck in "Progressing" state

Question

Hello,

I have an elastic transcoder job which stuck in the `Progressing` state for 1.5 hours now and I can't cancel, nor do anything with it and based on the pricing, I think this keeps billing us for every minute of doing nothing :(
I tried to cancel it but obviously it doesn't work because it's not in `Submitted` state.

```
$ aws elastictranscoder cancel-job --id 1643628415554-$jid

An error occurred (ResourceInUseException) when calling the CancelJob operation: The job was already in use: accountId=, resourceId=1643628415554-$jid.
```

The `read-job` doesn't tell much more than `"Status": "Progressing"` :/
How could I terminate the job?

### Job timing on the details page
- Submit Time: 2022-01-31T12:26:55+0100
- Start Time: 2022-01-31T12:26:56+0100
- Time in Queue: 0:00:00.905
- Transcoding Time: -
- Finish Time: -

balo · Accepted Answer

After 5 hours "transcoding time", the state changed to "error" with output status details:
> 9999: Amazon Elastic Transcoder encountered an internal failure.

Billing is probably not affected, based on the pricing page:
>  Amazon Elastic Transcoder does not charge for failed transcodes unless the number of failures becomes excessive.

Elastic Transcoder Job stuck in "Progressing" state

Job timing on the details page

Añade tu respuesta

Contenido relevante