Unable to access identity in identity browser

Access an identity in cognito identity browser always redirect to cognito homepage. My account have AWSCognitoPowerUser role.

Steps to reproduce:

1. go to Cognito service https://console.aws.amazon.com/cognito/home
2. select "Manage Identity Pools"
3. select an identity pool
4. select "identity browser" in the left side
5. select an identity id in the right side
6. EXPECTED: show records in this identity. ACTUAL: being redirected to Cognito service homepage (step 1)

tested in multi web browsers and multi AWS account, this issue happens for months