S8+ device broken, setup suite times out and all tests are skipped

Question

Dear Amazon Team,  
  
During the last 2 days Samsung Galaxy S8+ (T-Mobile) device always fails. Setup Suite times out after ~1 minute and all tests are skipped. Can you please check & fix this device?  
  
https://us-west-2.console.aws.amazon.com/devicefarm/home?#/projects/dc2068f7-4b09-417c-9909-b77f559c9641/runs/edd0b8a2-813e-42cc-a219-564bfa3507a4/jobs/00001/suites/00000/tests/00000  
https://us-west-2.console.aws.amazon.com/devicefarm/home?#/projects/dc2068f7-4b09-417c-9909-b77f559c9641/runs/bfcf56f2-f821-4d69-8be9-90de76ec46a9/jobs/00001/suites/00000/tests/00000  
  
Thank you.  
  
Regards,  
Dragan

Answer

Hello Dragan,  
  
Thanks for bringing this to our attention, both those runs where on the same physical device. Our other Galaxy S8+ look to be fine, I've disabled that particular device until it can fixed.  
  
Sorry for the inconvenience.  
Scott

S8+ device broken, setup suite times out and all tests are skipped

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